Refund and Exchange Policy
- While we are happy to assist you with shopping at our store, unless you receive a product damaged or defective from our end, we do not exchange or refund. However, if it is a size issue, we will help you fix it. The shipping charges will be borne by the customer
- If you have received a damaged product, kindly click a picture and mail it to us at firstname.lastname@example.org. Our team will immediately assist you.
- The damaged/defective product return should be initiated by the customer within 7 days of delivery with original packaging. For details contact us at email@example.com.
- Masks are an essential item and cannot be returned. We strictly follow hygiene and safety guidelines for our customers.
- Custom made orders and expedited delivery orders cannot be exchanged.
- We display the colours of products as accurately as possible. However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.
Thank you for cooperating and we look forward to serve you in the future. Please feel free to reach out to us at for any queries at firstname.lastname@example.org, we would be happy to help you.